Refund policy
Return & Refund Policy
At Mundaymoods, all products are made to order through our print-on-demand partner. Because each item is custom-produced specifically for you, we are unable to accept returns or exchanges for reasons such as ordering the wrong size, changing your mind, or similar circumstances.
Defective or Damaged Items
We stand behind the quality of our products. If your item arrives defective, damaged, or misprinted, please contact us within 30 days of receiving your order at Mundaymoods@gmail.com with:
- A description of the issue
- A photo clearly showing the defect or damage
We will arrange a free replacement or full refund at our discretion. You will not be required to return the original item.
Lost or Undelivered Orders
If your order has not arrived within the estimated delivery window, please contact us and we will investigate with our fulfilment partner. If an order is confirmed lost in transit, we will send a replacement at no additional cost.
Incorrect Address
If an order is returned to us due to an incorrect address provided at checkout, the customer will be responsible for the cost of reshipping.
Contact Us
For any questions regarding your order, please reach out to us at mundaymoods@gmail.com